AI has the ability to recognize human emotions and respond accordingly, which can be very beneficial in a number of ways. For example, it can help customer service representatives deal with angry or upset customers in a more efficient and effective manner. Additionally, it can help salespeople better understand their customers and close more sales….
Tag: customer-service
AI that can accurately identify emotions in human speech or facial expressions
AI has the ability to interpret human emotions with a high degree of accuracy. This is made possible through the use of neural networks and machine learning algorithms that can interpret the emotions conveyed through speech or facial expressions. One way that AI can interpret emotions in human speech is through the use of acoustic…